FAQS

WHAT ARE THE PAYMENT OPTIONS?

Orders can be paid through credit and PayPal using this website. Special orders must be paid for at the time of placing the order.

WHAT IS YOUR RETURN POLICY?

You can replace an item if your item arrives damaged. Buyer does not need to return the item. Message seller for a replacement that meets the following criteria: same price, same size/quantity, same product.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Some ink transfers, depending on the material, take up to 5 days to set. Concrete candles and planters take up to the same amount of time to set. Please allow one full week for production and 3-4 days following production for shipping or pick-up arrangements. Custom orders may take up to two weeks for production depending on details the design may involve such as new carvings.